Frequently Asked Questions about the Graduate Management Admission Search Service™ (GMASS™) Database.
If the answer to your question does not appear here, please don't hesitate to contact us.
What if my school requires I use a Purchase Order?
You will still be able to reference a PO number on your invoice and receipt. When you download either of these a pop up will appear with a text box where you can add up to 100 characters.
How can I pay for my GMASS search with a check?
Check payment details:
Graduate Management Admission Council
PO Box 34825
Alexandria, VA 22334-0825 USA
Federal Employer ID: 23-7084339
Attn: Accounts Receivable
How can I pay for my GMASS search with a wire transfer?
Wire transfer* payment details:
Bank of America
730 15th St. NW
Washington, DC 20005
Account number: 0000 1165 0494
Routing number: 026009593
Swift code: BOFAUS3N
*Please add US$15 fee for each wire transfer.
How do I add a new payment profile?
- Log in to gmac.com with your username and password.
- Click on the My Profile link, located in the upper right corner of the page.
- Click on the Payment Profiles link, located in the main section of the page.
Will my current payment information be saved in the GMASS™ system?
For your security, we do not store credit card information in our database, but you may create a payment profile that will recall this information from our secure processing vendors. When you submit a credit card number in the GMASS Workspace, your payment profile is created automatically. You may choose to store the payment profile for future use.
My credit card has expired and I need to update my payment profile?
- Go to www.gmac.com/editprofile.
- Enter your email address and password, and click [Submit].
- Click the Invoices tab.
- In the list of invoices, click Invoice# in the Invoice column.
- In the Fee items section, click the [Edit] button next to the Payment Date.
- Enter your credit card information.
- Click [Save].
How long may I use a GMASS contact?
GMASS data may be used for up to 12 months from the date of purchase.
My account has been suspended, how can I access my invoice to make a payment?
You can download your invoice by logging into your gmac.com account clicking on Profile, then click on the invoices tab.
How much do GMASS names cost?
GMASS names cost $0.90 per name. Previously purchased names with updated profiles cost $0.50 per name.
Why does the same name always appear in each search I download?
I am working with a marketing organization, can I give them access to our GMASS account to run searches on our behalf?
May I survey candidates?
Yes, as long as the survey is school-sponsored and the research study is related to graduate management education
How can I get more help?
If you have questions, please contact the GMASS operations team at firstname.lastname@example.org or call us at +1 (703) 668-9606.