Student Data: Customer Care, Security & Legal Uses

Customer care

If you contact us for support or to report a problem or concern (regardless of whether you have created an account) we collect and store your contact information, messages, and other data about you such as your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means.  We use this data for the legitimate purposes of responding to you and researching your question or concern.  We may also use this data, and share it with our vendors, to improve products and services, to comply with legal processes, to enforce our terms and conditions, to protect our operations, to protect our rights, privacy, safety or property, and/or those of yours or others; and to allow us to pursue available remedies or limit the damages that we may sustain. 

Fraud prevention & security

We collect, use, share, and otherwise process your personal information to detect and prevent fraud or other unlawful activity, to confirm authorized users, and to protect and maintain the security of our products and services and their users.

Corporate and legal uses

We collect, use, share, and otherwise process your personal information (a) as part of a corporate transaction, such as a merger, sale of assets, or an equity investment that result in a new subsidiary or corporate affiliate of GMAC, (b) when compelled by law to do so (such as by court order, investigation, or subpoena), including laws outside your country of residence, (c) as required by legal proceedings (including defense of legal claims), (d) to enforce our terms and conditions, (e) to protect our operations, (f) to protect the rights, privacy, safety or property, and/or that of our affiliates, you, or others, (g) to resolve disputes, and (h) to allow us to pursue available remedies or limit the damages that we may sustain.

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