GMASS® Search Service

Frequently Asked Questions about the Graduate Management Admission Search Service® (GMASS®) Database.

If the answer to your question does not appear here, please don't hesitate to contact us.

Payments

What if my school requires I use a Purchase Order?

You will still be able to reference a PO number on your invoice and receipt. When you download either of these a pop up will appear with a text box where you can add up to 100 characters.

How can I pay for my GMASS search with a check?

Check payment details: 
Graduate Management Admission Council
PO Box 34825
Alexandria, VA 22334-0825 USA
Federal Employer ID: 23-7084339
Attn: Accounts Receivable

How can I pay for my GMASS search with a wire transfer?

Wire transfer* payment details: 
Bank of America 
730 15th St. NW
Washington, DC 20005 
Account number: 0000 1165 0494
Routing number: 026009593
Swift code: BOFAUS3N 

*Please add US$15 fee for each wire transfer.

How do I add a new payment profile?

  1. Log in to gmac.com with your username and password.
  2. Click on the My Profile link, located in the upper right corner of the page. 
  3. Click on the Payment Profiles link, located in the main section of the page. 

Will my current payment information be saved in the GMASS® system?

For your security, we do not store credit card information in our database, but you may create a payment profile that will recall this information from our secure processing vendors. When you submit a credit card number in the GMASS Workspace, your payment profile is created automatically. You may choose to store the payment profile for future use.

My credit card has expired and I need to update my payment profile?

  1. Go to www.gmac.com/editprofile.
  2. Enter your email address and password, and click [Submit].
  3. Click the Invoices tab.
  4. In the list of invoices, click Invoice# in the Invoice column.
  5. In the Fee items section, click the [Edit] button next to the Payment Date.
  6. Enter your credit card information.
  7. Click [Save].

Other

How long may I use a GMASS contact?

GMASS data may be used for up to 12 months from the date of purchase.

My account has been suspended, how can I access my invoice to make a payment?

You can download your invoice by logging into your gmac.com account clicking on Profile, then click on the invoices tab.

How much do GMASS names cost?

GMASS names cost $0.90 per name. Previously purchased names with updated profiles cost $0.50 per name. 

Why does the same name always appear in each search I download?

At the end of every search you download, we insert a seed name to ensure compliance with the GMASS Terms of Use. This seed name is for your protection as it enables GMAC to monitor your communications to GMASS contacts, preventing CAN SPAM and privacy violations. There is no cost to you for the seed name and it should not be removed from your downloaded searches.

I am working with a marketing organization, can I give them access to our GMASS account to run searches on our behalf?

Yes, third party service providers may use your GMASS account if they have a signed agreements containing confidentiality and other obligations at least as restrictive as those contained in the GMASS Terms of Use Agreement.

May I survey candidates?

Yes, as long as the survey is school-sponsored and the research study is related to graduate management education

How can I get more help?

If you have questions, please contact the GMASS operations team at gmass@gmac.com or call us at +1 (703) 668-9606.