Embracing and Leading Change Are Top of Mind for New GMAC CEO
The arrival of this New Year also means the closing of an era at GMAC with the departure of our friend Dave Wilson. There is not much left to be said about Dave and his nearly 20 years as an extraordinary leader, mentor, and visionary, except “thank you.” And with Dave’s departure, GMAC welcomes new president and CEO, Sangeet Chowfla, as he takes up the challenge of continuing to build and solidify the organization as well as strengthen and grow its valued relationships with graduate management programs worldwide.
For GMAC, these times could hardly be more interesting. Our marketplace is changing and we are changing. The changes underfoot at GMAC won’t arrive all at once, but some elements are already becoming clear. We will continue to strengthen and develop the GMAT™ exam, while also developing the capability to deliver smaller, customized assessments as new educational programs and new aspiring students emerge. We will diversify our business mix and actively manage our mission with a renewed focus and strategy for adding value to graduate management education, schools, and the admissions community.
But what do these changes mean for you? We expect that the changes at GMAC moving forward will result in products and services that are even more relevant to – and better meet the needs of – the schools we serve. Greater agility and renewed focus will put GMAC in an even stronger position to seek out, understand, and deliver value as defined from your point of view. What this means in practice in the Americas will be different than what it means in Germany or in India or China or in emerging markets; what adds value to the MBA admissions process is different than what adds value to a specialized master’s program; what is relevant to corporate recruiters may not be as relevant to school marketers; and what matters to students in one market will be different from what matters in other markets.
GMAC has a solid foundation from which to operate. And we promise to be relentless in our focus on understanding your needs and tireless in not just meeting, but exceeding, your expectations.