Thursday | February 2 | 2012 | 2:30 pm - 4:45 PM

Leading Change in Complex Environments
In today’s uncertain business environment, business schools worldwide are struggling with increased competition, savvier and harder-to-convince candidates, placement challenges, and decreasing endowments, to name just a few common issues. This interactive workshop will provide you with practical management tools to lead
change in your own complex environment. The session will introduce you to change frameworks, strategies that shift the discussion from focusing on problems to evaluating possibilities, and tools to create purposeful dialogue within your business school. Problems, challenges, and opportunities will always spring up; shifting your
own expectations and encouraging internal dialogue about building dynamic processes is the key to today’s leadership survival.
Terri Egan, Director, Master of Science in Organizational Development Program, George L. Graziadio School of Business and Management, Pepperdine University
Gary Mangiofico, Associate Dean for Fully Employed Programs and Executive Programs, and a Practitioner Faculty of Organizational Theory and Management, George L. Graziadio School of Business and Management, Pepperdine University

Social Perceptions: Diversity, Inclusion, and the Unconscious Mind
Breakthroughs in the cognitive sciences and a new understanding of the unconscious mind invite a new level of engagement in valuing differences. Unconscious perceptions govern many of the most important decisions you, as an educator, make. These perceptions have a profound effect on the way you react to situations, including
admission decisions, faculty issues, and student dilemmas. This session provides a comprehensive overview of the impact of unconscious bias on personal beliefs and professional behavior and exposes the hidden beliefs and concealed attitudes everyone has toward others. Key takeaways include a deep examination of how unconscious bias develops, how it affects people and diversity efforts, and its impact on organizational outcomes.
Howard Ross, Chief Learning Officer and Founder, Cook Ross, Inc.

Standing Ovation: Reaching Multiple Audiences Effectively
One of your most difficult communication challenges is no doubt shaping key messages for your many different audiences. As a business school leader, these multiple audiences may include students, faculty, administrative units across the school, senior school and campus leaders, and even external constituencies. This hands-on
workshop will provide techniques to help you better shape and deliver your most crucial messages in presentations and communications for your many core audiences. You will learn about the variation in how
audiences listen, what they listen for, and why you need to craft subtly different strategies for effective communications.
Todd Salovey, Associate Artistic Director, San Diego Repertory Theatre, and Faculty, Rady School of Management, University of California, San Diego