Closing Keynote: Jenn Lim

Friday | June 24 | 2016 | 2:45 pm - 3:45 PM

Jenn Lim, CEO and Chief Happiness Officer of Delivering Happiness | Closing Keynote Speaker

Jenn Lim has been a consultant with Zappos from its start-up days in 2003 to the $2B business it is today. She created the Zappos Culture Book, an embodiment of how companies can use happiness as a business model to increase productivity and profitability. Jenn’s experience with Zappos, combined with her development of scientific frameworks for workplace happiness, created the evidence that happier employees = happier customers = successful companies (and meaningful lives). What’s more, she discovered that every organization can have similar results.