Leaning Out: Applying Lean to MBA Business Processes (CFP)
Saturday | June 14 | 2014 | 3:45 pm - 5:00 PM
Grand Ballroom IX, 3rd Floor
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Do you need to do more with less? Do you recognize a need to improve processes, eliminate non-value-added tasks, save time, and increase employee and customer satisfaction? This session will provide an overview of key “lean” principles as they apply to business/service processes, and will provide a guide on how to implement lean tools and countermeasures. Examine how these principles were applied at the UT MBA program and student services areas – what worked, what didn’t, and what you can learn from their results.
- Tara Presnell, Director of Operations, MBA Program Graduate & Executive Education, College of Business Administration, The University of Tennessee