Personal Information We Collect

Personal Information We Collect Our Use of Personal Information
Processing & Sharing Your Personal Information
Protecting Your Personal Information Cookies & Similar Technologies Your Access & Choices

We collect information from you at various times including when you visit our websites, take a test, request disability accommodations, use our products and services, attend events, participate in research, or participate in marketing or other promotions, such as contests. We also gather information from member schools, from score report recipients, and from other affiliated organizations. We also collect information about your use of our websites to improve your experience and the experience of all our visitors.

Information We Collect from Your Use of Our Websites

When you register on one of our websites, we collect information from you to create an account. This information includes items such as contact details and background information. We also collect information about how you use our websites. See Cookies and Similar Technologies for more information on this subject. When you register on mba.com, you have the option to indicate your communications preferences in order to participate in the Graduate Management Admission Search Service (GMASS) and to receive other marketing communications.

Information We Collect from Our Test Takers

It is important that we protect the integrity of the test taking process. We collect information when you register for a test and then use that information to verify your identity when you arrive to take a test.

When you register for an exam, you must provide certain information in the registration form and at the test center. To register for a test, you must provide your:
  • first and last name;
  • address;
  • telephone number;
  • email address;
  • date of birth;
  • gender;
  • citizenship;
  • ethnicity (US only); and
  • payment information.

When you are at the test center to take the test, you must provide identification information, including an original government-issued identification, digital photograph, digital signature, and palm vein pattern scan (where permitted by law). You may also be subject to audio/video recording of your test session. In some locations, we use passport readers to verify your government-issued identification. For more information about the palm vein pattern scan and other security measures used at test centers, please click here.

Should you have an accommodation request, you will be required to provide sensitive health information to allow us to assess your request. The GMAT Supplement for Test Takers with Disabilities specifies the information you will need to provide to request an accommodation.

You are also requested to provide languages, study preferences, and educational and work experience when you register for the GMAT exam, but this is optional.

We may also collect communication preferences from you if you consented during the test registration process or when you created an account on mba.com for certain products and services including the GMASS search service, business school preparation and career tools including financial aid and school recruiting, GMAT Preparation, and other marketing information.

For more information about the Executive Assessment exam and the information we collect for that test, please visit the Executive Assessment Policies and Procedures page.

Information We Collect from Your Use of Our Products and Services

For some of our products and services, you may be required to provide certain information such as first and last name, address, and email address. See the specific terms of use for each product to determine what information is required and what is optional:

Information We Collect from Member Schools

The designated representatives of member schools need to provide their contact information to allow GMAC to communicate with them.

Information We Collect from Score Report Recipients

Authorized score report recipients need to provide contact and other background information to apply to become a recipient, to fulfill this role, and to have access to the Score Reporting website. Please note that the Score Reporting website is maintained by Pearson VUE (a service provider of GMAC) and their privacy policy governs that site.

Information We Collect from Event Attendees

When you register for a GMAC sponsored event, download an event app, or participate in other event related activities, we may collect information from you to administer those activities. This information may include identifying information, attendee lists, payment information, communication preferences and/or information needed to create your user profile.

Should you choose to use an event app, we may use the contact information you provided in the event registration and gmac.com registration to pre-populate your event app profile. You can create a profile and edit your information in the event app.

Recordings, in various formats, of you may be taken at events. GMAC, its service providers, and sponsors may use, publish, and republish these recordings for GMAC’s, service providers’ and sponsors’ business purposes without restrictions and without payment.

Information We Collect from Research Participants

Information is collected from individuals and institutions participating in research activities.

For individual respondents participating in research surveys, we collect your email address and contact information so we can contact you to provide you with follow-up reports, an opportunity to enter into a sweepstakes, or any other follow-up research. We may also request, and you have the option to provide, information, such as opinions, attitudes, background information, and evaluations of our products and services. This information may be combined with information that you have provided and we have already collected, such as demographics, background information, or GMAT exam score. Research participation is optional.

For participating institutions, we collect your authorized representatives’ contact information and institution information needed to administer the survey, to personalize invitations and to contact you about research projects and services. For more information, visit our GMAC Research Services: Survey Participation Privacy and Confidentiality page.

Information We Collect from Promotional Participants

We collect email address, entry requirements, and street address if needed for prize awards to administer promotions. We may also request consent from you to receive marketing communications from GMAC, its service providers or other third parties.