Q: How much does it cost to access GMASS®?

A: GMASS uses a simple two-tier pricing structure with a subscription fee and a per-name fee. All subscriptions, regardless of subscription start date, end on August 31. The subscription prices by time frame are as follows.

GMASS names are $0.65 USD each.

Q: How can I pay for my GMASS subscription?

A: Your subscription and name purchase can be made by credit card or purchase order.

Q: Will my payment information be saved in the GMASS system?

A: We store approved purchase orders in the system until the funds run out or the purchase order expires.

We do not store credit card information in our database, but you may create a payment profile that will recall this information from our secure processing vendors.

When you submit a credit card number in the GMASS Workspace, your payment profile is created automatically. You may choose to store the payment profile for future use. If you choose not to store the payment profile, you may use it for 60 days, after which it will be deleted.

Q: How far back can I search for GMASS® names?

A: With GMASS, you can search the most recent 18 months of prospect information. Your search can include prospective candidates who have taken the GMAT® exam, plan to take the exam, or haven't taken the exam but have created an mba.com profile within that time period.

Q: Why does the same name always appear in each search I download?

A: At the end of every search you download, we insert a “seed name” to ensure compliance with the GMASS Terms of Use. This seed name is for your protection—it enables GMAC to monitor your communications to GMASS contacts, preventing CAN SPAM and privacy violations. There is no cost to you for the seed name and it should not be removed from your downloaded searches.

Q: Where can I access my invoices and receipts?

A: Invoices and receipts for GMASS searches and subscriptions can be found in two places: under the My GMAC link on the gmac.com home page and in the Purchase History tab of the GMASS® Workspace.

Q: How can I get more help?

A: Send an e-mail to the GMASS operations team at gmass@gmac.com or call us at +1-703-245-4212. In addition, the answers to many of your questions can be found in the GMASS User Guide (PDF).