If the answer to your question does not appear here, please don't hesitate to contact us.
Starting June 30, 2025, GradSelect payments will be processed by Verifone, our new payment processor (merchant of record). Verifone will handle all billing, invoices, and tax documentation.
Why is GMAC making this change?
We’re modernizing our payment system to improve security, streamline the billing experience, and ensure continued access to GradSelect with up-to-date industry standards.
How will this affect my payment options for GradSelect searches?
You can continue to pay using a credit card, wire transfer, or check.
If you choose to pay by credit card, you must update and re-enter your credit card information in your GradSelect account for any purchases made after June 30, 2025.
For wire transfers or checks, any payments made after June 30 must include the updated merchant of record and bank information. Payments will not be accepted if sent to GMAC.
Can I store a credit card for future use?
Yes! After the transition, you can securely store a credit card on file with Verifone for faster, streamlined access to your purchases.
Will my login or GradSelect account change?
No. Your login credentials, search history, and platform interface will remain the same. Only the payment process is changing.
Who do I contact with questions about billing or payments?
For all GradSelect related questions, you can contact gradselect@gmac.com.
What happens if I don’t complete the form?
Without the completed form, we may be unable to set up your payment method in time, which could lead to delays in accessing your lead reports after the transition.
Will I receive new invoices for existing or past purchases?
No. Verifone will only handle new transactions made after the transition date. GMAC’s current system will still handle any invoices from before June 30, 2025.
How will I know when the transition is complete?
We’ll send a confirmation email once the transition to the Verifone payment process is launched. At that point, you’ll see Verifone listed on invoices and credit card statements.
Will I need to re-enter my organization’s payment details?
Yes. Because we’re switching to a new, secure payment system, you’ll need to set up your preferred payment method again through Verifone. This can be done once the transition is complete.
Can multiple users from our organization share a stored credit card?
Yes, depending on how your organization manages access. If authorized, the stored card can be associated with your organizational account for shared access.
Are there any changes to pricing or terms?
No—this transition is only related to payment processing. Your subscription fees, product access, and usage terms remain unchanged.
Will there be any downtime during the transition?
We don’t anticipate any disruption in access if you update your credit card information promptly and set up Verifone as new vendor in advance?
Can I opt out of using Verifone?
After the transition, all GradSelect payments will go through Verifone. If your organization has concerns, we’re happy to help resolve them—please contact us at gradselect@gmac.com or schedule a call.