The GMAC Privacy Statement

Personal Information We Collect Our Use of Personal Information
Processing and Sharing Your Personal Information
Protecting Your Personal Information Cookies & Similar Technologies Your Access and Choices

We've updated our Privacy Statement. Effective Date: May 17, 2017 [DRAFT] View our previous privacy statement

Your privacy is important to GMAC. This Privacy Statement is meant to help you understand what data we collect, why we collect it, what we do with it, and the choices available to you when using any of our websites, tests, products, or other services. However, this Statement does not cover the NMAT by GMAC™ exam offered in India. Please click here for that privacy policy.

A guiding principle of our privacy program is that we will collect, use, and disclose your personal information in ways that are consistent with the purposes for which you are providing that information. This includes providing customized information to help with your search for graduate management education programs. We encourage you to read the summaries of this Statement found on this page and to then follow the “Learn more >” links for additional information on a particular topic.

Personal Information We Collect

We collect information from you in a variety of ways including when you visit our websites, take a test, request disability accommodations, use our products and services, attend events, participate in research, or participate in marketing or other promotions such as contests. We also gather information from member schools and from score report recipients. We also collect information about your use of our websites to improve your experience and the experience of all our visitors. Learn more >

Our Use of Personal Information

Generally, GMAC uses your personal information for the following purposes:

  • to administer our tests, other products, services, and events;
  • to recommend graduate management educational programs that might interest you;
  • to provide customized information to you regarding your motivations for pursuing graduate management education;
  • to provide customer support;
  • to conduct research and surveys, for product development, to operate our business;
  • to communicate with you and for marketing, promotional, and advertising purposes;
  • to improve our websites; and
  • for the purposes described in the Processing and Sharing Your Personal Information section.

We may also use personal information to simplify, improve, and develop our products and services. Learn more >

Processing and Sharing your Personal Information

We process, transfer, and share your personal information to complete any transaction, to improve our products and services, for marketing and promotional purposes, research and product development, event related activities, and to provide customized information to you regarding graduate management education. We also use personal information to provide any product or service you have requested or authorized. For example, when you register for the GMAT exam, we share your information with our test service provider to register you for the exam and for our provider to administer the exam on our behalf.
We also process, transfer, and share your personal information:
  • to protect and maintain the security of:
    • our tests;
    • our other products and services;
    • our test takers;
    • our products and service users;
    • our GMAC member institutions; and
    • organizations that receive score reports and other information (such as GMAT score recipients and Reflect report recipients);
  • to prevent or detect fraud or other unlawful activity;
  • when compelled by law to do so (such as by court order, investigation, or subpoena) or as required by legal proceedings (including defense of legal claims);
  • as part of a corporate transaction such as a merger or sale of assets; or
  • for the purposes described in our Use of Personal Information section.

The personal information you provide to us will be stored in the United States and the country where the information was provided depending on the product or service selected. Depending on the products or services you use, your personal information may also be transferred to another country as well.

We will obtain your consent, where required, for the processing and/or transfer of your personal and/or sensitive information. In cases where consent is not required for processing and transfer, we may utilize another basis such as standard contractual clauses, contractual necessity or legitimate interest. Learn more >

Protecting Your Personal Information

GMAC is committed to protecting your personal information. We use a variety of security procedures and technologies to help protect your personal information from unauthorized access, use, and disclosure.

We understand that the security of your personal information is important. We use reasonable practices to protect your personal information from unauthorized use, disclosure, alteration, or destruction. As with any website no security controls are 100% effective, so we cannot guarantee the prevention of breaches. We encourage our visitors to use common sense in protecting your id, password, and other personal information. Learn more >

Cookies and Similar Technologies; Interest Based Advertising

At GMAC, the security of your information and the experience you have when visiting our websites is important to us. We use cookies and similar technologies to assist us in these areas. For example, these technologies are used for storing and processing preferences and settings, sign-in authentication, and capturing information about how our websites and emails are used. We also use information collected through automated technologies on our websites and emails for interest based advertising. You may limit how we and our service providers utilize these technologies through your browser settings as well as by visiting sites that provide interest based advertising as described more fully in this section of the Privacy Statement.

If you are accessing our websites from the European Union, you will be presented with an additional opportunity to accept or block the use of cookies. You may block the use of certain cookies via your browser; however, this may limit your use of our services and products. Learn more >

Your Access and Choices

GMAC is committed to providing you with access to your personal information and informing you about how to express your preferences concerning your personal information. Please keep in mind that your limiting the use and sharing of personal information may limit the services and products (or their capabilities) that we provide to you. No matter what your communication preferences are, you will receive certain transaction emails related to the services you use. Learn more >

Websites Linked to/from a GMAC Website

Our websites are linked to other websites which are not owned or controlled by GMAC. This Privacy Statement does not apply to these sites. These other websites each have their own privacy statement, which we encourage you to read.

Not Intended for Children

Our websites are not intended to be used by children. If you are under the age of 13 (or the applicable age in your country), please do not use our websites as we do not intend to collect your information.

Privacy Statement Updates

We will update this Privacy Statement periodically. A change in the effective date will indicate that this statement has been updated. If there are material changes to the statement or in how GMAC will use your personal information, we will notify you either by prominently posting a notice of such changes or by sending you a notification. We encourage you to periodically review this Statement to learn more about our information practices. 

Contact Us

If you have questions or concerns about this Privacy Statement, the personal information you share with us, or if you wish to receive a physical copy of this Privacy Statement, please contact our Chief Privacy Official using the contact information provided below.

Contact: Chief Privacy Official
Email: privacy@gmac.com
Phone: +1 (703) 668-9600 
Toll-free in the U.S.: (800) 811-8042

Postal Mail: 
Graduate Management Admission Council
PO Box 2969
Reston, VA 20195
Attention: Chief Privacy Official